FAQ

FAQ for Enquiry

Accordion We suggest you, add all your trip details to give you the opportunity to reach more shops on your destination but sure it is up to you.Sample Description
Yes, you can choose to share with your friends, family or on Facebook, Instagram. etc.
Yes, you can accept/decline and even set a limit for the order.
When you Shout it in Dream, the shops in your route will be visible to your friends which you allow to see. They can search the products, choose the product and pay and you will get the notification.
When you reach the Airport Duty-free, you will see Skyra Logo at the cashier desk of Duty free there you can get your products or if the shop you where choosing your products was delivery at the plane then you will get it exactly in the flight.
You can cancel your order if you buy it for your self
if you buy yourself, there will be no charge
Sure, you can cancel and there will be no charge but there will be a limit time of informing the person who will deliver as you are connected to his trip. the last 24 hours
Yes, you need to pay an amount of service fee. This fee is not refundable
The service fee belongs to Bank commission
If you buy it from your account than you won’t get your money back, as it is a present
When you shout your trip, your friend will see the shops in your destinations and he/she will search and choose her/his wish product. after approving his payment, you will get a message as he made the payment. The money will be blocked in her/his account and when you get the goods and deliver her/his goods both will approve that the delivery has been done then you will get your money back.
It is crucial to avoid any unnecessary hassle at an airport or in a foreign country because of the limitations in custom So, we will also set some limitations to decrease the stress.
custom has in Every country different rules and limitations. you need to know the duty-free allowance for every country you plan to travel to and from, it is your own responsibility.

FAQ for Skyra Points

You can earn points when you buy for yourself as pre-paid and/or accept to bring the products for your friends and/or family members.
The points can be used only for discounts and free gifts.
You cannot book travel/hotel with Skyra points, but you can win as a gift.
You can use your points to get your free gift or discounted products and give to your Loved ones.
You can combine cash and point, using just in Reward Catalog
often including chocolates, fragrances; alcohol; makeup; cosmetics; technology and from brands we adore.
Points don’t expire as long as your activity at least once every 12 months.